At CasualTread.com, we understand that when you order performance footwear, you want it fast. That’s why we’ve optimized our delivery process to get your shoes to you as quickly and efficiently as possible, no matter where you are in the world.
Our Delivery Promise
As an international provider of premium athletic and casual footwear at unbeatable prices, we’ve partnered with the world’s leading shipping carriers to offer you flexible delivery options that suit your needs and budget.
Global Reach: We ship to most countries worldwide (excluding some remote areas and parts of Asia). Wherever your active lifestyle takes you, we’ll get your footwear to you.
Shipping Options
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 flat rate
Our recommended option for those who want their performance footwear faster. Track your package every step of the way with real-time updates from our premium carriers.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50
Perfect for budget-conscious shoppers who don’t mind waiting a little longer for their premium athletic shoes. All orders are fully trackable.
Order Processing
We know you’re eager to hit the trails, tracks, or streets in your new footwear. That’s why our team works diligently to process all orders within 1-2 business days of receiving them. During peak seasons, processing may occasionally take slightly longer, but we’ll always keep you informed.
International Considerations
For our global customers outside the United States:
- All duties and taxes are calculated at checkout so there are no surprises when your package arrives
- Delivery times may vary slightly depending on customs processing in your country
- We provide all necessary documentation to ensure smooth customs clearance
Easy Returns
Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Simply contact our customer service team at [email protected] to initiate a return. Please note that return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order.
Pro Tip: Order your usual size plus one width option if you’re unsure – our inclusive sizing (regular, wide, and narrow options available) means you’re more likely to get the perfect fit on the first try!
Track Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your package’s journey right to your doorstep. Our customer service team is also available to assist with any delivery questions at [email protected].
Cheap Outmove Shoes Store | 4557 Harrison Street, San Francisco, US 94108