Last Updated: [Insert Date]

Welcome to CasualTread.com (“we”, “our”, or “us”). At Cheap Outmove Shoes Store (operating as CasualTread), we’re committed to protecting your privacy while helping you find your perfect pair of performance footwear—whether you’re shopping for hiking boots, running shoes, or comfortable sandals.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By accessing or using our service, you agree to this privacy policy.

1. Information We Collect

We collect information to provide better services to all our customers. The types of personal information we collect include:

Personal Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Purchase Information: When you buy hiking boots, running shoes, or other footwear, we collect payment information (processed securely through our payment gateways), shipping address, and contact details.
  • Communication Data: When you contact our customer service ([email protected]), we collect the content of your messages.
  • Preference Data: Your size preferences, product interests (hiking, running, etc.), and wish lists.

Automatically Collected Information

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, device information, pages visited, and search terms used on our site.
  • Location Data: Approximate location based on IP to calculate shipping costs and duties (as we ship globally except certain regions).
  • Cookies & Tracking: See Section 6 for details.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders for performance footwear
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services (including our hiking, running, and trail shoe selections)
  • Personalize your shopping experience based on your preferences
  • Send transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance payment security (using PCI-DSS compliant systems)
  • Comply with legal obligations and enforce our policies

3. Sharing of Information

We may share your information in these limited circumstances:

  • Service Providers: With vendors who help operate our business (payment processors like PayPal, shipping carriers, IT services) under strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights (e.g., fraud investigation).
  • Business Transfers: In connection with a merger or sale of assets, with notice to you.
  • Aggregated Data: Non-identifiable data may be shared with partners for analytics.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage & Security

Your data security is as important to us as the quality of our footwear:

  • Data is stored on secure servers with industry-standard protections
  • Payment information is processed via 256-bit SSL encryption and we never store complete credit card details
  • We implement technical and organizational measures to protect against unauthorized access
  • While we strive to protect your data, no system is 100% secure

5. Your Rights & Choices

Depending on your location, you may have these rights regarding your personal data:

  • Access & Correction: Review and update your account information
  • Deletion: Request deletion of personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications (transactional messages will continue)
  • Data Portability: Request a copy of your data in a machine-readable format
  • Restrict Processing: Object to certain uses of your data

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies & Tracking Technologies

Like most footwear e-commerce sites, we use cookies and similar technologies:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve the site (e.g., analytics)
  • Marketing Cookies: Show relevant ads for hiking/running shoes you might like

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our performance footwear is designed for adults. We do not knowingly collect data from children under 16. If we learn we’ve collected such data, we’ll delete it promptly.

9. Changes to This Policy

We may update this policy as our business evolves. The “Last Updated” date at the top indicates when changes were made. Continued use of our site after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your rights:

Email: [email protected]

Mail: Cheap Outmove Shoes Store
4557 Harrison Street
San Francisco, CA 94108
USA

We’re available Monday-Friday, 9am-5pm Pacific Time.