Last Updated: [Insert Date]

Welcome to CasualTread by Cheap Outmove Shoes Store! These Terms and Conditions govern your use of our website (casualtread.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Store & Target Audience

CasualTread specializes in performance footwear for active lifestyles, offering products in categories including:

  • Casual wear
  • Hiking
  • Running
  • Sandals
  • Soccer
  • Trail shoes
  • Walking shoes

Our products are designed for customers who value both performance and affordability in their footwear. Our store style is straightforward and customer-focused, emphasizing quick service and satisfaction.

2. User Responsibilities

As a CasualTread customer, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to circumvent any security measures
  • Review all order details before submission
  • Inspect products upon delivery and report any issues within 48 hours
  • Follow all return/exchange procedures if dissatisfied with a product

3. Products & Services

Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your monitor will display colors exactly as they appear in reality.

Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

Pricing

All prices are in US dollars and subject to change without notice. We occasionally offer promotions which may affect pricing.

4. Ordering & Payment

Order Process

Orders are processed within 1-2 business days. You will receive an order confirmation email once your payment is verified.

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

Order Cancellation

You may cancel your order within 1 hour of placement by contacting customer service. After processing begins, cancellations may not be possible.

5. Shipping Policy

Shipping Areas

We ship worldwide except to certain remote areas and parts of Asia. Shipping restrictions may apply to some locations.

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery Times

Delivery estimates are not guaranteed and may be affected by factors beyond our control, including customs delays.

6. Returns & Exchanges

Return Policy

We accept returns within 15 days of delivery. To be eligible:

  • Items must be unused and in original condition
  • All original packaging, tags, and labels must be attached
  • Proof of purchase is required

Important: For hygiene reasons, we cannot accept returns on worn footwear or items without original packaging, including all sandals and soccer cleats showing signs of use.

Return Process

  1. Contact us at [email protected] within 15 days
  2. Include your order number and return reason
  3. We’ll provide a Return Authorization Number
  4. Ship items to: CasualTread Returns, Cheap Outmove Shoes Store, 4557 Harrison Street, San Francisco, CA 94108 USA

Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method.

Exchanges

Size exchanges are available for hiking, trail, and running shoes. Follow the standard return process and clearly indicate your desired new size.

Damaged Items

Contact us within 48 hours of delivery for damaged or defective items. Include photos and we’ll arrange a free return and replacement.

7. Intellectual Property

All content on casualtread.com, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and trademark laws. You may not use our content without express written permission.

8. Limitation of Liability

CasualTread shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Your use or inability to use our website
  • Any products purchased through our site
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct on our website

Our maximum liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms.

12. Contact Us

For questions about these Terms or any other concerns:

Email: [email protected]
Mail: Cheap Outmove Shoes Store, 4557 Harrison Street, San Francisco, CA 94108 USA
Customer Service Hours: Monday-Friday, 9am-5pm Pacific Time

Thank you for choosing CasualTread for your performance footwear needs!